Frequently Asked Questions About Our Service

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Our company has successfully been in business since 1995.

Each of the three owners of the company found the love of their lives in Russia via the service, and are living testament to the benefits made available by this type of service.

But don’t just take our word for it - if you have spoken to any of our representatives, and you still have questions or doubts, simply ask for a list of previous tour client referrals.

We are happy to place you in contact with prior tour clients and married couples who will take their personal time to inform a fellow participant of the opportunities that await you.

Simply call us at (602) 553-8178 to obtain as many referrals as you like. Our offices around the world collect hundreds of profiles on a weekly basis and electronically submit the profile information to our site. This allows us to place several fresh, beautiful faces on our website each week.

Our service was designed for men who wish to explore all possible options when it comes to choosing a future partner or meeting a new close friend.

We are one of the few services in the dating industry that encourages and provides world renowned travel tours and introductions for men to meet hundreds of single women face to face in a social environment in their foreign country, all of whom have the same goal as you - to find lasting love.

Men can view any woman’s profile and see her bio, photos, videos, and additional information.

Our company allows individuals the ability to correspond online and build rapport prior to every meeting. So when the time for traveling finally comes, the couple can build off the correspondence and have chemistry already flowing into the first meeting.

Since 1995, our company has been the leader in introducing international couples, providing top quality customer service, with global offices in each city we travel to, and of course, the highest quality of beautiful and intelligent single women.

The short answer is that you must meet the woman in person to exchange contact information, which if you are using our site, should be your objective.

Due to U.S. law (International Marriage Broker Regulation Act, also known as IMBRA), governing Foreign Introduction Agencies, we are restricted by the Federal Government in releasing any contact information until certain conditions are met.

One of those is that the woman must see and sign your personal IMBRA form, which we complete, translate, process, and store for you when you meet.

Without this form being completed correctly, your fiancée visa may be denied.

We thoroughly process the IMBRA forms for all the women you meet during any group tour and/or any type of individual meeting. We also confirm your identity and conduct a sex offender background check, in addition to the completed IMBRA form.

The communication on the site is meant to facilitate your meeting, at which point you will be free to exchange any personal contact information if both parties so desire, which is normally the case.

In addition to the requirements of IMBRA, there are issues relating to safety and concerns as to why we do not exchange contact information until you meet.

For more information, please see below:

Since 1995, our company has successfully served the International Singles community by providing a safe, quality, and comprehensive introduction and relationship building service.

There are a multitude of international dating sites available for singles, all with varying degrees of service, safety, and success.

Our company, being the leader in the industry, has always strived to provide a complete, safe, and comprehensive service for men and women truly interested in meeting each other for real relationships, as opposed to virtual relationships where the two individuals rarely meet.

To that end, we are the only service that offers a variety of options ranging from Individual Asian, Latin, and Euro Tours and our Executive Matchmaker Plan.

Additionally, we offer our most popular option, the Group Tours.

All these options are designed to allow you to meet as many women as possible; including the one(s) you have built prior relationships with using the service.

Our service is not intended for pen pals or virtual relationships. The women profiled here have expressed a serious interest in meeting men with whom they can build a safe and happy life.

Due to safety concerns and IMBRA regulations, the exchange of personal contact information is severely restricted unless or until you meet in person via any of the introduction services mentioned above.

The women have many online options; they choose us because they know our reputation over the last two decades as a premium international dating service.

They understand that the Executive Matchmakers at our various offices and affiliates will assist them throughout the entire process with communication, translation, in person meetings, advice, etc., all while keeping personal details and contact information private until they are sure they wish to meet potential partners in person.

Often this support continues even after they are married.

They receive a much more personalized service than they would on any other site. At the same time, due to the time and resources necessary to provide such services, we are very selective as to which women we place on the site, adding only those we feel will ultimately be successful in their search, based on several factors.

Unfortunately, in the past, when we did release the women's personal contact information to individuals they had not yet met, we received many complaints from women concerning harassment and/or inappropriate sexual behavior/photos, primarily from men who never had any serious intention of meeting in person.

As a result of such issues, many women requested to have their profiles removed from the site, making it more difficult for men who are serious about finding their perfect match.

These issues still occur on many other sites, which is why women who are serious trust our site and the safety and convenience of the comprehensive service they receive, which in turn enables us to present these women to you as viable candidates for serious relationships that may lead to marriage.

Once you meet the women in person and they know you are real and have an interest, they will share their personal contact information with you.

Many may still use the service from time to time even after exchanging contact information for ease of communication and translation services, but also keep direct contact.

There is no extra fee to execute the IMBRA form for any type of in person meetings. However, there is a fee to execute the IMBRA form (if the woman is willing to do so) for those who have not yet met in person.

For more information, please call 602-553-8178 ext. 0.

There are a variety of reasons as to why the women choose to join our service. It has been our experience that the primary objective of these women is to find a loyal, dependable, and stable man with whom they can build a happy and loving family.

These women are now searching outside of their country for this because for whatever reason they have not yet been able to find that one special person.

In Russia, for instance, there is a serious shortage of Russian men due to a combination of war and the high male death ratio.

Alcoholism is also a very serious problem affecting many Russian males.

A poor economic environment causes many men to shun the responsibilities of a wife and family.

A family is very important to the vast majority of these women, thus they are forced to expand their search for a life partner. The internet has also opened up a whole new world of opportunities to these women that their mothers never enjoyed.

They are no longer confined to their own cities and towns when searching for a partner. They can now search the world over for the right person.

Due to the culture and harsh realities of everyday life, the expectations and wants of most foreign women are extremely practical and realistic.

They view strong family and traditional values as being important factors when choosing a life partner. Of course, like women everywhere, they want to fall in love.

The facts in reference to marriage are that women seek mature, older, healthy, intelligent, successful, and stable men with the ability to protect and provide for the family, and in all circumstances, each of us longs for a comfortable and happy home life.

A citizen of the United States has the right to file for a fiancée visa. The main qualification in applying for a fiancée visa is that the couple must have met in person, and photo evidence is required.

Generally speaking, that meeting will take place outside the U.S.

In the majority of visa applications, U.S. Immigration does not grant tourist visas to beautiful young foreign women from the countries we travel to, primarily due to the fear that they desire to immigrate to the U.S. and may not wish to leave once they enter on a tourist visa.

The INS (Immigration and Naturalization Service) takes a dim view of a tourist visa holder who decides to marry while in the U.S.

A U.S. citizen may, however, petition for a visa for his alien fiancée to allow her admission to the United States for a period of 90 days in order for them to prepare for their marriage and life together.

At the end of the 90 days, the two must marry or the foreign lady must return to her country.

If you marry within the 90 days, she may remain in the country as your wife and she does not need to return to her country. You will need to file for Adjustment of Status immediately after you are married.

Your new wife will not be able to leave the U.S. until you file for "Advance Parole" or travel permission from the INS.

Our company provides all of its tour members with a FREE professionally-prepared Fiancée Visa Kit.

The kit, authored by Immigration Attorney Laurie Wu, contains all the forms and guidance necessary to complete the process yourself.

Tour clients may have Ms. Wu complete the entire fiancée visa process for them at a fee of appx. $1600 (plus an appx. $550.00 filing fee). This rate is competitive with other U.S. Immigration Attorney Services.

Thus, while citizenship and relocation are important, there are many other factors for these women to consider.

They will not risk leaving their country to be with a foreign man whom they've never met face to face with, due to the fear of the unknown.

Women join our service because it provides them a safe and supportive environment to meet more single men. What they want is someone they can trust, depend on, and have a close relationship with.

They certainly don't want to leave their friends and family and move to a strange new place only to discover that they do not love the person they’re committed to.

No. The service is free of charge for the women.

By not charging them to join our service, we are able to bring you a greater number of potential partners to choose from.

For the most part however, the women who join our service can easily afford to be there. We have people from all walks of life including doctors, teachers, scientists, business people, farmers, etc. joining our service.

That really depends on you. It is important that you read the bio-data information about the women you intend to correspond with.

You should only respond to those whom you feel you will be compatible with. You should also review our Letter Writing Tips and Some Good Advice.

By following these guidelines, you should receive a very favorable response.

The response time for a woman will typically be 1-3 days depending on how quickly she can be reached.

Our offices reach out to the women through cell phone, social media, email, and other platforms and work diligently to translate the correspondence for the couples and make sure they receive one another’s responses in a timely manner.

It is possible that it may take longer to receive correspondence if the women can’t be reached.

If you have not received a response within 14 days, you can reach out to the Correspondence Department at (602) 553-8178 EXT. 104 or email

Studies have shown that, on a short term basis, the more attractive singles have sex more often.

However, the facts are, in reference to marriage, that men seek youth and beauty. Women, on the other hand, seek mature, older, healthy, intelligent, successful, and stable men with the ability to protect and provide for the family.

While outward appearances play a role in any relationship, there are other factors that are much more important.

We find that trust and stability are two of the most important factors, especially for the women. If a relationship does develop and the woman moves to your country, she will want someone she can depend on.

This is a major life move for her and at first, there will be no one in your country other than you that she can turn to for support and comfort.

Therefore, while looks may play a minor role, stability, trust, and a warm relationship are much more important.

Studies show that men and women seek different goals in marital partners.

Men seek youth and beauty. Women seek mature, older, healthy, intelligent, successful, and stable men who will love and respect them, with the ability to protect and provide for the family.

In many other cultures, such as Russian culture, the women tend to have much more reasonable expectations. They have not yet been media programmed with a youth-oriented outlook on life.

Many Russian men lack a certain maturity towards family and relationships. Most Russian women are extremely mature for their age.

Our service attempts to be as diverse as possible. We have women on our database from all walks of life, different cultures, and varying age groups.

Age does become a factor when choosing whom you will be most compatible with; however, do not let it become a barrier.

For many women, an older person represents stability, security, and wisdom. In many cultures, it is not uncommon to see major age differences between spouses.

That is entirely up to you; however, we recommend that you do not.

If the woman with whom you are corresponding is really interested in you, then she will certainly respond without any financial incentive.

If you want to help with the cost of postage (most women and men using our service can easily afford this cost), we suggest that you send stamps as opposed to cash.

You can also contact your local post office, or call us for more information on where to purchase the stamps.

Our services are available to any person from any country. Although our home office is based in the United States, we have offices in all of the cities in which we conduct our Singles Tours.

These offices offer support for the tours and services for individual travelers. Tour packages are available without airfare for clients who originate from countries other than the U.S.

You will find everything you need to know on our site. Please review the information and feel free to ask any questions you may have.

Yes, in most cases they do, to one extent or another. However, they should participate in the correspondence and not just simply have a matchmaker write it for them with no input, knowledge, or contribution.

If you ever feel that this is the case, please let us know and we will look into it and resolve it to the best of our ability.

Our service is different from traditional dating sites/apps, which are basically a DIY service, with little to no support for the men or women utilizing the platform.

Here, both men and women receive support and guidance throughout the entire process, beyond correspondence, especially in the case of the women.

This added support and encouragement from the matchmakers often allow men using the service to experience greater opportunities of meeting the women in person to learn if there is any mutual chemistry.

If not for the on-going support and assistance of the matchmakers, there would be far less opportunities for you to meet potential partners and see if there is a chance for a serious relationship or even a friendship.

There are several factors as to why the women may receive assistance with correspondence.

One of the most obvious is language differences. All the women on the site are from foreign countries and English is not their native language in nearly every case.

Even if they speak English, they normally do not use it every day and may need some assistance, at least at first to feel comfortable interacting with a native speaking foreigner.

Many of the letters are translated, verbally or written, and thus there may be differences in content, and the translator may influence the correspondence, even unintentionally, simply due to the translation process.

Women may rely on their matchmakers when it comes to cultural differences as the matchmakers have more experience with the different cultures of men using the service, thus the women may receive help with what to say in unfamiliar situations.

There are also logistics and convenience factors.

Women may receive letters from various men and, unfortunately, a very small percentage will ever travel to actually meet.

Many women find it easier and more efficient to have their matchmaker(s) assist them with their correspondence and even photo selection when sending photos.

Many of the women also receive this type of assistance with video calls and even in person meetings to one degree or another.

The matchmakers also assist men with the language, cultural, and even convenience factors as well, although normally more so with video calls and in person meetings.

There are many instances of video calls where the man is relying on the matchmaker to assist him with things to say or convey to the woman, especially with cultural differences but in general as well.

If you are not comfortable with the women receiving this type of assistance, or even yourself receiving assistance, we strongly recommend you do not use the service and utilize a traditional dating site or app, where there is very little, if any, support or assistance provided.

Yes, they may be.

As is stated on the site, we do reserve the right to edit letters for several reasons. An obvious reason would be the exchange of contact information or setting up a meeting prior to executing IMBRA (see number 3).

By law we are forced to do this and must edit any such information until it is legally permissible, once the requirements of IMBRA are met.

Another reason may be any illegal activity that is being discussed. If we see any illegal activities being discussed in your correspondence, we will normally edit the letter and then reach out to you to discuss the issue.

There may be other reasons as well such as inappropriate content or photos. Again, normally if correspondence is edited for those reasons, the staff will reach out to you to discuss it and work to resolve it with you.

It is against our policy to pay the women to participate. However, since many of the women can be financially disadvantaged, but wish to use the service to meet someone, they can be reimbursed for certain expenses they may incur incidental to their use of the service.

Those costs are up to the affiliate offices to determine, but can be for things like reimbursement for photos, transportation for a meeting, makeup or hair styling in the case of taking new photos, etc.

It is up to the office’s discretion as to what can or should be reasonably reimbursed.

It is against our policy to pay the women to participate or offer commissions to them for such. If you ever feel that there is an issue with that, please contact us with the details and we will look into the situation and resolve it to the best of our ability.

You may if you have her contact information, but we highly advise against it in most cases.

It’s never a good idea to send money to anyone on the site, whether it be to the woman you’re communicating with or a representative from an affiliate office.

If that ever happens, contact us immediately and describe the situation. We will look into it and offer advice as to how to proceed.

There is virtually never a good reason to send money to someone you have never met, and even if you have met, you should use extreme caution before doing so.

In most cases, no. Or at the very least, it would be complicated and somewhat dangerous.

It is generally very difficult for most women to obtain a Tourist Visa to travel to the U.S. in order to meet you. It can be dangerous for a woman to travel to a foreign country for the purposes of meeting a man she has never met before, with little to no support, which is why we always advise against such meetings.

Normally, most men will travel and meet the woman or women in person to get to know them better.

Once they both decide that they wish to move forward, most will maintain the relationship independent of our service until they begin the Fiancée Visa process.

Normally, no.

As stated on the site, the women will normally compose their intro letter with the assistance of an experienced matchmaker. The woman will also share the type of men she is interested in meeting.

One of the matchmaker’s duties is to help search for possible candidates that may be a good match for her, then have her intro letter sent to those possible matches.

The matchmakers, using various tools, including digital tools, search the database and send introduction letters to the matches as they see fit.

The same Introduction letter may be sent out to multiple men. You should never feel compelled to reply to an intro letter as it is just a possible indication of interest or match.

If you respond to the introduction letter, they should reach out to the woman and let her know about your response. Then they will do their best to get a response back from her and send it to you.

Some matchmakers will use very specific and tight parameters. Others will use a shotgun approach, even if it may fall outside the woman’s parameters. Still, this may result in a possible match.

Due to the number of women on the site and possible matches, the site reserves the right to delay sending introduction letters.

No, we do not pay the women to attend our social events.

In some venues, the women may actually pay a small fee to attend. In some cases, due to economic reasons, some women may be reimbursed a nominal fee for travel expenses in order to attend.

We offer much more assistance, guidance, and coaching to the women than most other sites.

The matchmakers work closely with most of the women and assist them with their letters, even assisting them with the content, and often encourage them to respond to you.

If not for their efforts, you would not receive as much attention and opportunities to meet them, not to mention see if there is a connection or not.

This is why you will receive much more interactions from the women on this site compared to most do-it-yourself types of dating sites.

We also offer various features designed for you to interact and meet the women in person, including video calls, individual introduction clubs, group tours, and dedicated VIP matchmaking services.

All of these services require an enormous amount of work by the staff and matchmakers to make this all happen, and again, give you the opportunity to at least meet these women to see if there is chemistry.

In addition to our affiliate offices, we contract with many third party affiliate agencies in order to provide the most opportunities possible for members of the site.

We have guidelines in place that affiliates must adhere to, or risk fines, penalties, and possible termination.

Affiliate agencies are compensated for providing various services, including gift deliveries, correspondence, tour support, translations, introductions, etc.

In most cases, the compensation is dependent on the amount of services performed or provided, thus offices have a financial incentive to accomplish their tasks.

If you ever feel that there is a problem or issue with a profile or anything having to do with the quality or content of the correspondence, photos, videos, or anything else relating to the profile, or any other service, please notify us at once and we will investigate and work to resolve any possible issues to your satisfaction for that particular case.

If for whatever reason we cannot reasonably resolve the issue, we will issue you a full refund for that particular case.

By using the service, you understand that it makes use of multiple affiliate third party agencies in order to provide more opportunities for you.

You agree not to hold our service, employees, owners, or directors liable for any actions of an affiliate, even if those actions violate, in any way, the affiliate agreement between us, and/or that fall outside the agreement that may result in damages or otherwise cause injury to you.

If you would like to know if the agency providing you a specific service such as Express Mail is indeed an affiliate agency as opposed to a company office, please call (602) 553-8178.

A Club Package allows you to meet up to 3 women a day in one city for 7, 10, or 14 days.

You will provide a list of approximately 30 to 40 women you may be interested in meeting, and we will do our best to arrange the dates when you arrive.

We cannot guarantee that you will have 3 dates a day, as it will depend on your schedule as well as the women's schedule.

The Club Package does not include the socials or hotel accommodation that the Group Tour does.

However, one of the main advantages of the Club over a Group Tour is that you can pick the dates you wish to go, while Group Tours adhere to a set schedule each year.

Read more about the Club and Group Tours and see which is the right choice for you.

Yes. You can go to any of our offices around the world and arrange one on one meetings independent of a Club or Group Tour.

Send us an email prior to traveling so we can help with all the details and make arrangements prior to your arrival.

Absolutely. They say a picture is worth a thousand words, so a video must be worth a million.

If the woman is willing to do a video call with you, (most are, however some might want to exchange a letter or two first to get to know you before committing to a call) you can easily set it up through the site.

Just go to her profile page and click on the “Call Me Now!” button and follow the directions. The minimum call is 30 minutes and will include a translator who will facilitate the call.

Not normally due to IMBRA (see above). However, if IMBRA has been satisfied, you can contact her directly and make your own travel arrangements.

Most women prefer to meet for the first time with our assistance, so we normally work with them to set up the date.

There may be several reasons why some questions are not answered to your satisfaction. There are factors such as the translation of the correspondence and or how the letter was received by the woman and her response back, as there is a third party Match Maker facilitating the correspondence. From time to time a Match Maker can mistakenly leave something out or it is possible the woman simply chose to ignore the question or questions altogether. However, if you feel you are not getting reasonable questions replied to in an appropriate way you should certainly discuss it with our customer service staff, as there may be an issue, and we will be happy to look into it and try and resolve it to your satisfaction.

Although we never advise excessive correspondence, (it is always better to meet the women in person ASAP) some of our clients have been with us for many years and have used the correspondence feature during that time, many with different women. If you place $250.00 or more on your account at one time to use in future services in addition to the 10% bonus credit to your account, you will also receive a 20% credit ($50.00) towards any future group tour. Those credits can add up to significantly lessen the cost of any given group tour. The Tour credits do have an expiration date of two years, so please try and take advantage of them as soon as possible!

If you ever receive a duplicate photo or very similar photo or the same or similar photo that is already on the site please let us know at once and we will look into it and refund the appropriate amount. We will also reach out to the office that submitted it and discuss the issue with them as a preventative measure. If you ever feel there is any other type of issue with a photo, possibly the overuse of Photoshop or other filters etc. or any ther issue please let us know as soon as possible and we will look into it and do ur best to resolve the issue, including any appropriate refunds.